Job title: Part-Time Client Services-Chicago Office 

Focuscope, a leading market research firm known for its expertise in qualitative research and focus groups, is seeking a highly motivated and experienced Client Services Associate to join our growing team.

We are searching for a highly motivated and client-focused individual to join our team at our Chicago location. In this part-time role, you will be vital in ensuring our clients and respondents have a positive experience by providing exceptional service. Please include salary expectations. 

Essential Duties & Responsibilities

• Greeting and welcoming clients to our Chicago location
• Addressing client questions and concerns in a friendly and professional manner
• Setting up new client projects according to established protocols
• Checking in and processing payments for our respondents
• Provide post-project follow-up with project managers

Qualifications

• Has a passion for providing excellent customer service
• Possesses strong communication and interpersonal skills
• Is a team player with a positive attitude
• Is detail-oriented and enjoys working in a fast-paced environment
• Has a flexible schedule that must include evenings 
• High level of comfort with computer skills